Corsair Elgato Stream Deck + Kit with XLR Dock
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GENERAL
Brand: Elgato
Series / Model: Stream Deck + XLR
Product Type: USB Audio Interface with Stream Control
Model Number: 10MAB9901
Colour: Black
AUDIO INTERFACE
Audio Input: 1 × XLR Microphone Input
Input Type: Balanced XLR
Microphone Compatibility: Dynamic and Condenser Microphones
Phantom Power: 48 V
Maximum Gain: Up to 75 dB
AUDIO QUALITY
Audio Resolution: 24-bit
Sampling Rate: Up to 96 kHz
Analog-to-Digital Conversion: High-resolution ADC
Low Latency Monitoring: Supported
HEADPHONE OUTPUT
Headphone Output: 1 × 3.5 mm Jack
Headphone Monitoring: Real-time Monitoring
Headphone Amplifier: Integrated
AUDIO PROCESSING
DSP Effects Supported:
- Noise Gate
- Compressor
- Equalizer
- De-Esser
CONTROL INTERFACE
Control Type: Programmable Stream Controller
Control Inputs: Buttons, Touch Interface, Rotary Controls
Software Integration: Stream Deck Software
SOFTWARE
Primary Software: Elgato Wave Link
Additional Software Compatibility:
- OBS Studio
- Streamlabs
- Twitch Studio
- XSplit
SOFTWARE FEATURES
- Audio Mixing
- Multi-channel Routing
- Real-time DSP Effects
- Stream Control Integration
- Drag-and-drop Interface
CONNECTIVITY
Connection Type: Wired
Interface: USB-C
Host Interface: USB
Cable Type: USB-C to USB-A
SYSTEM REQUIREMENTS
Operating System (Windows): Windows 10 (64-bit) or later
Operating System (macOS): macOS 11 or later
Software Required: Elgato Wave Link
PHYSICAL SPECIFICATIONS
Width: 137 mm
Depth: 111 mm
Height: 93 mm
Weight: 470 g
PACKAGING
Package Weight: ~0.9 kg
Packaging Dimensions: ~220 mm × 170 mm × 120 mm
WHATS IN THE BOX
Elgato Stream Deck + XLR
USB-C Cable
Quick Start Guide
WARRANTY
Warranty: 24-Month Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.