Keychron K5 Max QMK/VIA Full-sized Wireless Custom Mechanical Keyboard | BROWN Switches
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GENERAL
Brand: Keychron
Model: K5 Max
Product Type: Mechanical Keyboard
Form Factor: Full Size (100%)
Design: Low-Profile Ultra-Slim
Colour: Black
SWITCHES
Switch Type: Gateron Low-Profile Mechanical
Switch Variant: Brown (Tactile)
Hot-Swappable: Yes (Low-Profile Gateron Compatible)
KEYCAPS
Keycap Material: Double-Shot PBT
Keycap Profile: Low-Profile
CONNECTIVITY
Wireless Modes: 2.4 GHz Wireless, Bluetooth
Wired Mode: USB Type-C
Polling Rate (2.4 GHz): 1000 Hz
Polling Rate (Wired): 1000 Hz
Polling Rate (Bluetooth): 90 Hz
Bluetooth Version: 5.1
Multi-Device Pairing: Up to 3 Devices
COMPATIBILITY
Operating Systems: Windows, macOS, Linux
Software Support: QMK / VIA (Fully Programmable)
BATTERY & POWER
Battery Capacity: 2000 mAh Rechargeable Lithium Battery
Charging Port: USB Type-C
BACKLIGHTING
Lighting Type: RGB Backlit
Lighting Effects: Multiple Effects via VIA/QMK
BUILD & DESIGN
Frame Material: Aluminum + ABS
Mount Style: Tray Mount
Typing Angle: Adjustable Feet
DIMENSIONS & WEIGHT
Keyboard Dimensions (L × W × H): 424 mm × 119 mm × 18 mm
Product Weight: 720 g
FEATURES
Programmable Keys: Yes (QMK/VIA)
NKRO Support: Yes (Wired Mode)
Low-Profile Design: Yes
PACKAGING
Weight 1243 g
Dimensions 44 × 5 × 16 cm
WHATS IN THE BOX
Keychron K5 Max Keyboard
USB Type-C Cable
Keycap Puller
Switch Puller
Extra Keycaps (Mac/Windows)
User Manual
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.