Keychron Q3 Max 80% Full Assembled Knob Red Switch Hot-Swap Gateron Jupiter RGB Wireless Keyboard – Black
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GENERAL
Brand: Keychron
Model: Q3 Max
Product Type: Mechanical Keyboard
Layout: Tenkeyless (80%)
Assembly: Fully Assembled
Colour: Black
KEY SWITCHES
Switch Type: Gateron Jupiter Red
Switch Style: Linear
Hot-Swappable: Yes
Hot-Swap Compatibility: 3-pin and 5-pin MX-style switches
KEYCAPS
Keycap Profile: OSA Profile
Material: Double-shot PBT
CONSTRUCTION
Case Material: CNC Machined Aluminum
Mounting Style: Gasket Mount Design
Plate Material: Steel
Stabilizers: Screw-in PCB Stabilizers
CONNECTIVITY
Wireless Modes: 2.4GHz, Bluetooth 5.1
Wired Mode: USB Type-C
Polling Rate (2.4GHz): 1000 Hz
Polling Rate (Wired): 1000 Hz
BATTERY
Battery Capacity: 4000 mAh
Rechargeable: Yes
LIGHTING
Backlighting: South-facing RGB LED
Lighting Effects: Multiple RGB Modes
DIMENSIONS & WEIGHT
Keyboard Dimensions (L × W): 365 mm × 137 mm
Keyboard Height (Front): 31 mm
Keyboard Height (Rear): 41 mm
Keyboard Weight: 2045 g
COMPATIBILITY
Operating Systems: Windows, macOS
Software Support: VIA / QMK
PORTS & INTERFACES
USB Port: USB Type-C
PACKAGING
Weight 2560 g
Dimensions 19.2 × 39.7 × 7 cm
WHATS IN THE BOX
Keyboard (Fully Assembled)
USB Type-C Cable
2.4GHz Wireless Receiver
Keycap Puller
Switch Puller
Hex Key
Extra Screws
Manual
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.