Keychron Q6 Max QMK/VIA Wireless Custom Mechanical Keyboard KSA Gateron Red Jupiter Switches – Shell White
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GENERAL
Brand: Keychron
Model: Q6 Max
Product Type: Wireless Mechanical Keyboard
Layout: Full Size (100%)
Colour: Shell White
BUILD & DESIGN
Frame Material: CNC Machined Aluminum
Mounting Style: Gasket Mount Design
Plate Material: Steel Plate
Stabilizers: Screw-in PCB Stabilizers
Keycap Profile: KSA Profile
Keycap Material: Double-shot PBT
SWITCHES
Switch Brand: Gateron
Switch Type: Jupiter Red
Switch Style: Linear
Hot-Swappable: Yes (5-pin support)
CONNECTIVITY
Wireless Modes: 2.4 GHz / Bluetooth 5.1
Wired Mode: USB Type-C
Multi-Device Pairing: Up to 3 Bluetooth Devices
BATTERY
Battery Capacity: 4000 mAh
Battery Type: Rechargeable Lithium Battery
LIGHTING
Backlighting: South-facing RGB
Lighting Effects: Multiple RGB Effects
COMPATIBILITY
Operating Systems: Windows / macOS / Linux
Software Support: QMK / VIA Programmable
DIMENSIONS & WEIGHT
Product Weight: 2.2 kg
FEATURES
Knob: Programmable Rotary Encoder Knob
Polling Rate (2.4 GHz): 1000 Hz
Polling Rate (Wired): 1000 Hz
PACKAGING
Weight 3040 g
Dimensions 19.2 × 47.9 × 7 cm
WHATS IN THE BOX
Keyboard: Keychron Q6 Max
USB-C Cable: Yes
2.4 GHz Receiver: Yes
Keycap Puller: Yes
Switch Puller: Yes
Extra Keycaps: Yes (Windows / macOS)
User Manual: Yes
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.