MSI Claw A1M Handheld Gaming PC | Intel Core Ultra 5 135H | Intel Arc Graphics | 16GB LPDDR5 | 512GB SSD | 7" 120Hz | Windows 11 Home | Black | Grade A Pre-Owned
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General
Brand: MSI
Product Family: Claw
Model: Claw A1M
Product Type: Handheld Gaming PC
Colour: Black
Condition: Grade A - Pre-Owned
Operating System: Windows 11 Home 64-Bit
Form Factor: Handheld
Processor
Processor: Intel® Core™ Ultra 5 135H
CPU Cores: 14
Performance Cores: 4
Efficient Cores: 8
Low Power Efficient Cores: 2
Threads: 18
Max Turbo Frequency: Up to 4.6GHz
Intel® Smart Cache: 18MB
Intel® AI Boost: Yes
Neural Processing Unit: Integrated NPU
Graphics
Graphics Processor: Intel® Arc™ Graphics
Graphics Type: Integrated
Graphics Memory: Shared System Memory
Graphics Memory Requirement: 16GB dual-channel memory or above
Display
Display Size: 7 inches
Resolution: 1920 × 1080
Display Type: IPS-Level
Touchscreen: Yes
Refresh Rate: 120Hz
Colour Coverage: 100% sRGB Typical
Aspect Ratio: 16:9
Memory
Installed Memory: 16GB
Memory Type: LPDDR5
Memory Speed: 6400MHz
Memory Configuration: Integrated Memory
Storage
Installed Storage: 512GB
Storage Type: NVMe SSD
Storage Interface: PCIe Gen 4
SSD Form Factor: M.2 2230
Storage Slot: 1 × M.2 2230 SSD Slot
Controls
Analogue Sticks: RGB Hall Effect Analogue Sticks
Analogue Triggers: Hall Effect Analogue Triggers
Buttons: RGB ABXY Buttons
D-Pad: Yes
Bumpers: Left and Right
Macro Buttons: M1 and M2
Haptics: HD Haptics
MSI Center M Button: Yes
Quick Settings Button: Yes
View Button: Yes
Menu Button: Yes
Wireless Connectivity
Wi-Fi: Intel® Killer™ Wi-Fi 7 BE1750
Bluetooth: Bluetooth 5.4
Ports & Expansion
USB-C: 1 × Thunderbolt™ 4
Thunderbolt™ 4: Yes
DisplayPort™: Supported via Thunderbolt™ 4
Power Delivery: Power Delivery 3.0
Memory Card Reader: 1 × Micro SD Card Reader
Audio Port: 1 × Mic-in/Headphone-out Combo Jack
Audio
Speakers: 2 × 2W Speakers
Audio Certification: Hi-Res Audio
Security
Fingerprint Security: Yes
Fingerprint Power Button: Yes
Battery & Power
Battery Type: 6-Cell Lithium-Ion
Battery Capacity: 53Wh
AC Adapter: 65W
Cooling
Cooling System: Cooler Boost HyperFlow
Thermal Design: Intraflow thermal design
Physical Specifications
Width: 294mm
Depth: 117mm
Height: 21.2mm
Weight Including Battery: 675g
Colour: Black
Operating System
Operating System: Windows 11 Home 64-Bit
What's Included
MSI Claw A1M Handheld Gaming PC
65W AC Power Adapter
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.