PCBuilder CAST STEADY Microphone Boom Arm
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GENERAL
Brand: PCBuilder
Model: CAST STEADY
Product Type: Microphone Boom Arm
Colour: Black
Material: Aluminium Alloy & ABS
CONSTRUCTION
Frame Material: Aluminium Alloy
Additional Material: ABS
Cable Management: Integrated Cable Channel
Arm Type: Self-Locking Adjustable Boom Arm
MOUNTING & COMPATIBILITY
Mount Threads: 1/4", 3/8", 5/8"
Desk Clamp Compatibility: 15 – 105 mm Surface Thickness
Mount Types Included: Desk Clamp Mount, Grommet Mount
LOAD CAPACITY
Maximum Supported Weight: 2.5 kg
MOVEMENT & ADJUSTMENT
Swivel Rotation: 360°
Upper Arm Tilt Angle: 90° to -50°
DIMENSIONS & WEIGHT
Product Dimensions (L × W × H): 775 mm × 30 mm × 30 mm
Product Weight: 2.1 kg
PACKAGING
Packaging Dimensions (L × W × H): 150 mm × 120 mm × 120 mm
Packaging Weight: 2.5 kg
WHATS IN THE BOX
CAST STEADY Microphone Boom Arm
Quick Microphone Mounting System
Desk C-Clamp Mount
Grommet Mount Kit
3/8" to 5/8" Adapter (Pre-installed)
3/8" to 1/4" Adapter
2 × Riser Poles
Allen Key
User Manual
WARRANTY
Warranty: 12 Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.