UGREEN LP668 Ergonomic Mousepad with Wrist Rest (220 x 245 mm) – Black
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GENERAL
Brand: UGREEN
Model: LP668
Product Type: Ergonomic Mousepad with Wrist Rest
Colour: Black
DIMENSIONS & SIZE
Product Dimensions (L × W): 220 mm × 245 mm
MATERIAL
Top Surface Material: Lycra Fabric
Base Material: Non-Slip Rubber
Wrist Rest Material: Gel Cushion
ERGONOMICS
Wrist Support: Integrated Gel Wrist Rest
Design: Ergonomic Contoured Shape
Pressure Relief: Yes
SURFACE PERFORMANCE
Tracking Compatibility: Optical and Laser Mice
Surface Finish: Smooth Low-Friction Surface
BASE & GRIP
Base Type: Anti-Slip Rubber Base
Grip Stability: High Stability on Desk Surfaces
COMPATIBILITY
Compatible Devices: All Mouse Types
Use Case: Office, Gaming, General Computing
PACKAGING
Weight 209 g
Dimensions 22 × 24.5 × 2.2 cm
WHATS IN THE BOX
Mousepad with Wrist Rest
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.