ASUS ROG Strix G18 | Intel Ultra 9 | 18" 3K | 64GB RAM | 2TB SSD | RTX 5070
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GENERAL
Brand: ASUS
Series / Model: ROG Strix G18
Product Type: Gaming Notebook / Laptop
Form Factor: Large-format Gaming Notebook
OPERATING SYSTEM
Operating System: Windows 11
PROCESSOR (CPU)
Processor Brand: Intel
Processor Family: Core Ultra 9
Processor Model: Ultra 9-275HX
CPU Core Count: 24 cores
MEMORY (RAM)
Installed RAM: 64GB
Memory Type: DDR5
STORAGE
Primary Storage Capacity: 2TB
Primary Storage Configuration: 1TB + 1TB
Primary Storage Type: Solid State Drive (SSD)
Storage Interface: PCIe NVMe
DISPLAY
Display Size: 18 inch
Resolution: 2560 x 1440
Refresh Rate: 240Hz
Panel Type: ROG Nebula Display
Aspect Ratio: 16:9
PORTS & INTERFACES
USB Type-C (likely USB4 / Thunderbolt 5 capable) – supports DisplayPort / power delivery
USB Type-A (multiple USB 3.2 Gen2)
HDMI (full-size HDMI output)
3.5mm Headphone / Microphone Combo Jack
GRAPHICS
Graphics Brand: NVIDIA
Graphics Model: GeForce RTX 5070
Graphics Memory: 8GB GDDR7
Graphics Type: Dedicated
WHATS IN THE BOX
Laptop: ASUS ROG Strix G18 Notebook
Power Adapter: Yes
Power Cable: Yes
Documentation: User Manual / Warranty Information
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.