ASUS Vivobook Go 15 Intel Celeron N4500 4GB RAM 128GB SSD 15.6" Notebook
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General
Brand: ASUS
Series / Model: Vivobook Go 15 (E510KAB)
Operating System: Windows 11 Home
Colour: Star Black
Weight: 1.57 kg
Processor (CPU)
Processor Brand: Intel
Processor Model: Celeron N4500
Processor Base Clock: 1.1 GHz
Processor Boost Clock: up to 2.8 GHz
Processor Cores: 2
Processor Threads: 2
Graphics (GPU)
Graphics Type: Integrated
Graphics Model: Intel UHD Graphics
Memory (RAM)
Installed RAM: 4GB
RAM Type: LPDDR4 (onboard)
Storage
Storage Capacity: 128GB
Storage Type: eMMC
Display
Screen Size: 15.6 inches
Resolution: 1366 x 768
Aspect Ratio: 16:9
Display Type: LED-backlit LCD
Screen Finish: Anti-glare
Wireless & Connectivity
Wireless Connectivity: Wi-Fi 5 (802.11ac)
Bluetooth: Bluetooth 5.1
Ports
USB 2.0 Type-A
USB 3.2 Gen 1 Type-A
USB 3.2 Gen 1 Type-C
HDMI 1.4
3.5 mm Audio Jack
DC-in Charging Port
Camera & Audio
Webcam: 720p HD
Microphone: Built-in
Audio: Built-in speakers
Input Devices
Keyboard: Chiclet keyboard
Keyboard Backlight: Yes
Touchpad: Precision touchpad
Battery & Power
Battery Type: 3-cell Li-ion
Warranty
Warranty: 1-year manufacturer warranty
What’s in the Box
Laptop: Yes
Power Adapter / Charger: Yes
Power Cable: Yes
User Manual: Yes
Warranty Card: Yes
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.