HP 255 G10 Ryzen 5 7530U 16GB 512GB SSD 15.6 LED Notebook Turbo Silver
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GENERAL
Brand: HP
Model / Series: HP 255 G10
Product Type: Notebook / Laptop
Form Factor: Standard Notebook
Colour: Turbo Silver
OPERATING SYSTEM
Operating System: Windows 11 Home
PROCESSOR (CPU)
Processor Brand: AMD
Processor Family: Ryzen 5
Processor Model: 7530U
CPU Generation: Ryzen 7000 Series
Architecture: Zen 3
Cores: 6
Threads: 12
Base Clock Speed: 2.0 GHz
Max Boost Clock: Up to 4.5 GHz
Cache: 16MB L3
MEMORY (RAM)
Installed RAM: 16GB
Memory Type: DDR4
STORAGE
Primary Storage Capacity: 512GB
Primary Storage Type: Solid State Drive (SSD)
Storage Interface: NVMe
DISPLAY
Display Size: 15.6 inch
Panel Type: LED
Aspect Ratio: 16:9
GRAPHICS
Graphics Type: Integrated
Graphics Brand: AMD
Graphics Processor: AMD Radeon Graphics
Graphics Memory: Shared System Memory
CAMERA
Webcam: Integrated HD Webcam
AUDIO
Audio System: Integrated Audio
Speakers: Dual Stereo Speakers
Microphone: Integrated Microphone
CONNECTIVITY (WIRELESS)
Wi-Fi: Integrated Wireless LAN
Bluetooth: Integrated Bluetooth
PORTS & INTERFACES
USB Type-A: Yes
USB Type-C: Yes
HDMI Output: Yes
Audio Port: 3.5mm Headphone / Microphone Combo Jack
KEYBOARD & INPUT
Keyboard Type: Full-size Keyboard with Numeric Keypad
Pointing Device: Touchpad
BATTERY & POWER
Battery Type: Rechargeable Lithium-Ion Battery
Power Adapter: Included AC Adapter
WHATS IN THE BOX
Laptop: HP 255 G10 Notebook
Power Adapter: Yes
Power Cable: Yes
Documentation: User Manual / Warranty Information
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.