Corsair Elgato Wave 1 & 3 Microphone Anti-Vibration Suspension Shock Mount
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GENERAL
Brand: Elgato
Series / Model: Wave Shock Mount
Product Type: Microphone Shock Mount
Model Number: 10MAE9901
Colour: Black
Construction Material: Steel Frame with Reinforced Elastic Suspension
COMPATIBILITY
Compatible Microphones:
- Elgato Wave:1
- Elgato Wave:3
Compatible Mount Systems:
- Elgato Wave Mic Arm
- Standard Microphone Boom Arms
- Standard Microphone Stands
MOUNTING
Mount Type: Elastic Suspension Shock Mount
Mount Interface: 1/4 inch Thread
Adapter Included: 5/8 inch Thread Adapter
Mount Orientation: Adjustable
Attachment Method: Threaded Microphone Mount
FUNCTION
Vibration Isolation: Yes
Shock Absorption: Yes
Handling Noise Reduction: Yes
Desk Vibration Reduction: Yes
STRUCTURE
Frame Material: Steel
Suspension Type: Elastic Cord Suspension System
Mount Design: Circular Suspension Frame
PHYSICAL SPECIFICATIONS
Width: 120 mm
Depth: 120 mm
Height: 70 mm
Weight: 190 g
PACKAGING
Package Weight: ~0.30 kg
Packaging Dimensions: ~160 mm × 150 mm × 70 mm
WHATS IN THE BOX
Elgato Wave Shock Mount
5/8 inch Thread Adapter
Quick Start Guide
WARRANTY
Warranty: 24-Month Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.