3D Printing Pen Kit | PLA & ABS | 1.75mm Filament | Adjustable Temperature & Speed | LCD Display
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General
Product Type: 3D Printing Pen
Model: RP100B 3D Printing Pen
Extrusion Method: FDM (Fused Deposition Modelling)
Application: 3D drawing, modelling, crafts and creative projects
Printing Specifications
Supported Filament: PLA & ABS
Filament Diameter: 1.75mm
Nozzle Diameter: 0.7mm
Adjustable Temperature: Yes
Adjustable Speed: Yes
Temperature Display: LCD
3D Drawing Capability: Yes
Electrical Specifications
Working Voltage: 12V DC
Working Current: 2A
Design & Usability
Design: Lightweight
Stand: Included
Intended Users: Beginners, hobbyists and creative users
Applications
Creative Art & Design Projects: Supported
Educational Learning & STEM Development: Supported
DIY Crafts & Model Building: Supported
Repair Work & Small Fixes: Supported
Creative Play & Skill Development: Supported
What's Included
3D Printing Pen
3D Pen Stand
Power Cable
3 × PLA Filament Samples (Random Colours)
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.