Dell Pro 15 Essential PV15250 15.6" FHD Core i7-1355U 16GB 512GB SSD
R 15,420.00
VAT included.
Pickup currently not available
GENERAL
Brand: Dell
Series / Model: Pro 15 Essential (PV15250)
Product Type: Business Notebook / Laptop
OPERATING SYSTEM
Operating System: Windows 11
PROCESSOR (CPU)
Processor Brand: Intel
Processor Family: Core i7
Processor Model: i7-1355U
CPU Generation: 13th Gen
CPU Architecture: Raptor Lake
CPU Cores: 10 (2 Performance + 8 Efficient)
CPU Threads: 12
Base Clock Speed: 1.7 GHz
Max Turbo Frequency: Up to 5.0 GHz
Cache: 12MB
MEMORY (RAM)
Installed RAM: 16GB
Memory Type: DDR5
STORAGE
Primary Storage Capacity: 512GB
Primary Storage Type: NVMe SSD
Storage Interface: PCIe
Storage Form Factor: M.2
DISPLAY
Display Size: 15.6 inch
Resolution: 1920 x 1080
Panel Type: IPS
Refresh Rate: 60 Hz
Aspect Ratio: 16:9
Surface: Anti-glare
GRAPHICS
Graphics Brand: Intel
Graphics Model: Iris Xe Graphics
Graphics Type: Integrated
WEBCAM & AUDIO
Webcam: HD Webcam
Speakers: Stereo Speakers
Microphone: Integrated Microphone Array
CONNECTIVITY (WIRELESS)
Wi-Fi: Wi-Fi 6
Bluetooth: Bluetooth
PORTS & INTERFACES
USB Type-C: Yes
USB Type-A: Yes
HDMI: Yes
RJ-45 Ethernet: Yes
Audio Jack: 3.5mm Combo Jack
KEYBOARD & INPUT
Keyboard: Full-size Keyboard with Numeric Keypad
Pointing Device: Precision Touchpad
BATTERY & POWER
Battery Type: Lithium-ion
Power Adapter: Included AC Adapter
WHATS IN THE BOX
Dell Pro 15 Essential Notebook
AC Power Adapter
Power Cable
User Documentation / Warranty Card
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.