Elgato Multi Mount Flex Arm Kit
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GENERAL
Brand: Elgato
Series / Model: Multi Mount System
Product Type: Modular Mounting System
Colour: Black
Construction Material: Steel and Aluminium
SYSTEM DESIGN
Mount System Type: Modular Mounting System
Primary Use: Content Creation / Streaming / Camera Mounting
Modular Components: Yes
Expandable System: Yes
SYSTEM COMPONENTS
Base Clamp: Desk Clamp Mount
Main Pole: Vertical Mounting Rod
Flex Arm: Optional Flexible Mount Arm
Solid Arm: Optional Rigid Mount Arm
Ball Head: Adjustable Camera Mount
MOUNTING
Mount Type: Desk Clamp
Clamp Range: Up to 60 mm Desk Thickness
Thread Size: 1/4 inch
Mount Orientation: Adjustable
Rotation Support: Yes
Tilt Support: Yes
Height Adjustment: Yes
COMPATIBILITY
Compatible Devices:
- Cameras
- Webcams
- Microphones
- LED Lights
- Smartphones
- Capture Devices
Compatible Accessories:
- Elgato Key Light
- Elgato Ring Light
- Elgato Facecam
- Elgato Wave Microphones
- Elgato Stream Accessories
PHYSICAL SPECIFICATIONS
Maximum Height: Up to 1250 mm (depending on configuration)
Pole Diameter: ~22 mm
Weight: ~1.2 kg
PACKAGING
Package Weight: ~1.6 kg
Packaging Dimensions: ~600 mm × 120 mm × 80 mm
WHATS IN THE BOX
Elgato Multi Mount Base Clamp
Vertical Mount Pole
Ball Head Mount
Quick Start Guide
WARRANTY
Warranty: 24-Month Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.