Elgato Streaming Green Screen
R 3,349.00
VAT included.
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GENERAL
Brand: Elgato
Series / Model: Green Screen
Product Type: Collapsible Chromakey Backdrop
Model Number: 10GAF9901
Colour: Chroma Green
SCREEN
Screen Material: Durable Polyester Fabric
Screen Colour: Chroma Green
Screen Width: 1480 mm
Screen Height: 1800 mm
Screen Surface: Wrinkle-resistant
Chromakey Compatibility: Yes
FRAME & STRUCTURE
Frame Type: Pneumatic X-frame
Frame Mechanism: Pull-up Retractable System
Locking Mechanism: Automatic Lock when Fully Extended
Deployment Method: Pull-up Screen from Base
Retraction Method: Pneumatic Self-Rolling System
MOUNTING & POSITIONING
Mount Type: Integrated Rollable Base
Stand Type: Self-standing
Base Material: Metal
Base Design: Portable Case Style
PORTABILITY
Foldable Design: Yes
Retractable: Yes
Transport Method: Carry using Base Handle
APPLICATION
Use Cases:
- Live Streaming
- Video Production
- Content Creation
- Photography
- Virtual Background Production
PHYSICAL SPECIFICATIONS
Width: 1640 mm
Depth: 105 mm
Height: 115 mm
Weight: 9.3 kg
PACKAGING
Package Weight: ~11 kg
Packaging Dimensions: ~1750 mm × 200 mm × 160 mm
WHATS IN THE BOX
Elgato Green Screen
Integrated Base and Frame
Quick Start Guide
WARRANTY
Warranty: 24-Month Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.