Proline V11 11.6" Celeron 4GB 500GB Win 10 Pro Grey Notebook
R 3,499.00
VAT included.
Pickup currently not available
GENERAL
Brand: Proline
Model / Series: V11
Product Type: Notebook / Laptop
Form Factor: Compact Notebook
Colour: Grey
OPERATING SYSTEM
Operating System: Windows 10 Pro
PROCESSOR (CPU)
Processor Brand: Intel
Processor Family: Celeron
Processor Class: Entry-Level Mobile Processor
Architecture: x86-64
MEMORY (RAM)
Installed RAM: 4GB
Memory Configuration: Single Module
STORAGE
Primary Storage Capacity: 500GB
Primary Storage Type: Hard Disk Drive (HDD)
Storage Interface: SATA
DISPLAY
Display Size: 11.6 inch
Resolution: 1366 x 768
Panel Type: LED
Aspect Ratio: 16:9
GRAPHICS
Graphics Type: Integrated
Graphics Brand: Intel
Graphics Processor: Intel Integrated Graphics
Graphics Memory: Shared System Memory
CAMERA
Webcam: Integrated Webcam
AUDIO
Audio System: Integrated Audio
Speakers: Built-in Stereo Speakers
Microphone: Integrated Microphone
CONNECTIVITY (WIRELESS)
Wi-Fi: Integrated Wireless LAN
Bluetooth: Integrated Bluetooth
PORTS & INTERFACES
USB Ports: Multiple USB Ports
HDMI Output: Yes
Audio Port: 3.5mm Headphone / Microphone Combo Jack
KEYBOARD & INPUT
Keyboard Type: Integrated Notebook Keyboard
Pointing Device: Touchpad
BATTERY & POWER
Battery Type: Rechargeable Lithium Battery
Power Adapter: Included AC Adapter
WHATS IN THE BOX
Laptop: Proline V11 Notebook
Power Adapter: Yes
Power Cable: Yes
Documentation: User Manual / Warranty Card
WARRANTY
Warranty: 6-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.