REDRAGON Diti Elite Pro One-Handed RGB Wireless Mechanical Gaming Keyboard – Black
R 899.00
VAT included.
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GENERAL
Brand: Redragon
Model: K585 DITI Elite Pro RGB
Product Type: One-Handed Mechanical Gaming Keyboard
Colour: Black
Keyboard Standard: Mini / 40% Layout
KEYBOARD
Total Keys: 42 Keys
Key Rollover: Full Rollover
Switch Type: OUTEMU Red Mechanical Switches
Extra Macro Keys: 5 Dedicated G Keys
Programmable Keys: 7 Macro Keys
CONNECTIVITY
Wireless Connection: 2.4 GHz Wireless
Wired Connection: USB Type-C
LIGHTING
Backlighting: RGB
Lighting Modes: 5 Preset Modes
Colour Range: 16.8 Million Colours
ERGONOMICS
Wrist Rest: Detachable Wrist Rest
Design: Ergonomic One-Handed Layout
FEATURES
USB Pass-Through: Yes
Form Factor: Ultra-Compact
Macro Support: Yes
DIMENSIONS & WEIGHT
Product Weight: 857 g
POWER
Battery: Built-in Rechargeable Battery
Usage Time: Up to 15–20 Hours (RGB On)
Charging Interface: USB Type-C
PACKAGING
Weight 857 g
Dimensions 23 × 4 × 27 cm
WHATS IN THE BOX
Redragon K585 DITI Elite Pro RGB Keyboard ×1
WARRANTY
Warranty: 18-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.