Redragon NOVA K709 65% Wired Gasket RGB Gaming Keyboard – Black
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GENERAL
Brand: Redragon
Model: Nova K709
Product Type: Mechanical Gaming Keyboard
Colour: Black
Form Factor: 65% Compact Layout
KEYBOARD
Number of Keys: 68 Keys
Layout: 65% with Dedicated Arrow Keys
Switch Type: Custom Dragon Chant Linear Switches
Switch Type Category: Linear
Hot-Swap Support: Yes (Compatible with 99.8%+ mechanical switches)
Key Rollover: Full Key Anti-Ghosting
STRUCTURE & BUILD
Mounting Design: Gasket-Mounted Structure
Noise Dampening: 3-Layer Foam (PORON, IXPE, Bottom Foam)
Construction Material: Plastic / ABS Chassis
Height Adjustment: Yes
LIGHTING
Backlighting: RGB
Lighting Type: Per-Key RGB
Customisation: Software Controlled
CONNECTIVITY
Connection Type: Wired
Interface: USB Type-C
Cable Type: Detachable USB-C Cable
FEATURES
Software Support: Yes (Macros, Key Remapping, Lighting Control)
Typing Experience: Soft Keystroke with Reduced Noise
Design: Compact Space-Saving Layout
Usage: Gaming and Typing
DIMENSIONS & WEIGHT
Weight: 0.85 kg
PACKAGING
Packaging Dimensions (L × W × H): 370 mm × 165 mm × 65 mm
Package Weight: 0.85 kg
WHATS IN THE BOX
Keyboard: Redragon Nova K709
USB-C Cable: Yes
Documentation: User Manual
WARRANTY
Warranty: 12-Month Limited Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.
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