UGREEN CM769 RGB USB Gaming Microphone
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GENERAL
Brand: UGREEN
Model: CM769
Part Number: 35629
Product Type: USB Desktop Microphone
Colour: Grey
Material: Aluminum and ABS Plastic
MICROPHONE SPECIFICATIONS
Microphone Type: Condenser
Capsule Diameter: 14 mm
Polar Pattern: Cardioid
Audio Sampling Rate: Up to 24-bit / 96 kHz
Frequency Response: 100 Hz – 15 kHz
Sensitivity: -34 ± 2 dB (0 dB = 1 V/Pa)
Signal-to-Noise Ratio (SNR): ≥ 70 dB A-weighted
Channel Output SNR: ≥ 95 dB A-weighted
Total Harmonic Distortion + Noise (THD+N): ≤ 1%
Maximum Sound Pressure Level: 95 dB
NOISE REDUCTION
Noise Control Mode: ANS / DSP ENC Noise Reduction
CONNECTIVITY
Input Port: USB Type-C
Output Port: 3.5 mm Headphone Jack (Real-Time Monitoring)
Connection Type: Wired USB
CONTROL FEATURES
Mute Control: Touch Mute Button
Gain Control: Integrated Adjustment Knob
Mode Switching: Microphone / Headphone / RGB Modes
Lighting Effects: 7 RGB Lighting Modes
MOUNTING
Stand Type: Desktop Stand
Tilt Adjustment: 180°
Mount Thread: 3/8 inch Mounting Thread
Stand Compatibility: Microphone Boom Arms and Stands
COMPATIBILITY
Operating Systems: Windows, macOS, Linux
Additional Devices: PS4, PS5, Mobile Devices with OTG Support
POWER
Power Source: USB Bus Powered
CABLE
Cable Type: USB-A to USB-C
Cable Length: 2 m
DIMENSIONS & WEIGHT
Product Weight: 522 g
PACKAGING
Package Dimensions (L × W × H): 242 mm × 109 mm × 107 mm
Package Weight: 0.52 kg
WHATS IN THE BOX
UGREEN CM769 RGB USB Microphone
USB-A to USB-C Cable
Desktop Stand
User Manual
WARRANTY
Warranty: 1-Year Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.