Volkano Hold Series Magnetic Vent Phone Holder
Pickup currently not available
GENERAL
Product Type: Magnetic Vent Phone Holder
Brand: Volkano
Series: Hold Series
Model: VK-5029-VT[V1]
Colour: Black
MOUNTING
Mount Type: Car Air Vent Mount
Rotation: 360°
Ball Joint Size: 17 mm
Suitable For: Car air vents
MAGNETIC SYSTEM
Magnet Type: N45
Magnets: 6 x 10 × 3 mm
Magnetic Force: 3500 gauss
MATERIALS
Material: ABS + Silicone
Surface Technology: Silicone spray feel oil
DIMENSIONS & WEIGHT
Weight: 65.4 g
Dimensions: 60 x 50 x 85 mm
WHATS IN THE BOX
Volkano Hold Series Magnetic Vent Phone Holder
Instruction Manual
Self Adhesive Metal Plate
Magnetic Metal Plate
WARRANTY
12 Months
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.