WINX RISE Pro Dual Full Motion Monitor Arm
R 1,149.00
VAT included.
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GENERAL
Brand: WINX
Model: RISE Simple Dual Monitor Arm
Product Type: Dual Monitor Desk Mount
Colour: Black
Material: Steel
COMPATIBILITY
Screen Size Compatibility: 17 – 32 inch
VESA Mount Compatibility: 75 × 75 mm, 100 × 100 mm
Supported Devices: Flat and Curved Monitors
LOAD CAPACITY
Maximum Supported Weight per Arm: 9 kg
MOUNTING
Mount Type: Desk Clamp and Grommet Mount
Installation Type: Desk Mounting
Clamp Thickness Support: Up to 100 mm
ADJUSTABILITY
Tilt Range: -45° to +45°
Swivel Range: ±90°
Screen Rotation: 360°
Height Adjustment: Yes
Arm Extension: Yes
DIMENSIONS & BUILD
Construction Material: Steel
Finish: Powder-Coated
CABLE MANAGEMENT
Cable Routing: Integrated Cable Management System
PACKAGING
Weight: 4593 g
Dimensions: 41 × 16 × 30 cm
WHATS IN THE BOX
Dual Monitor Arm Structure
Desk Clamp Mount
Grommet Mount Kit
Mounting Hardware Kit
Installation Guide
WARRANTY
Warranty: Limited Manufacturer Warranty
Items returned within 7 days of their original shipment date in same as new condition will be eligible for a full refund or exchange. Refunds will be charged back to the original form of payment used for purchase.
At Microhard Technologies PTY LTD we follow a streamlined 7-step process to ensure efficient resolution and optimal enduser support:
1.Remote Diagnosis:
Initially, we attempt to resolve the issue remotely, typically by guiding the customer through software updates or installations to address any software-related concerns.
2. Collection
If a hardware defect is suspected, we arrange for the collection of the product directly from the customer's location using a nationwide courier network, ensuring minimal inconvenience to the customer.
3. Inspection & Testing
Upon arrival at our facility, we verify the suspected hardware issue within 48 hours. In addition, we perform comprehensive stress tests to identify any other potential hardware problems that may not have been reported by the customer. The customer is regularly updated on the status of the evaluation.
4. Repair:
Once the hardware issue is confirmed, we send the product to an authorized repair center, such as Pinnacle Micro or Mustek, for thorough repairs.
5. Completion and Verification
After the repair is completed, we collect the product within 24 hours and perform a final stress test to confirm the issue has been fully resolved.
6. Customer Notification
The customer is promptly notified when their product is ready for return.
7. Return Shipping
The repaired product is sent back to the customer at no additional cost, ensuring a hassle-free experience.
This efficient process ensures that customers receive timely support and that their products are repaired to the highest standards.